Purchase and use of Gift Vouchers
Are you deciding to buy or have you received our gift certificate as a gift and want to know more?
The terms of purchase and use are listed below.
THE GIFT VOUCHER CAN BE PURCHASED BY A NATURAL OR LEGAL ENTITY AT THE WELLNESS RECEPTION
THE GIFT VOUCHER CAN ALSO BE ORDERED THROUGH THE WEBSITE
WELLNESS ASPARE OR BY EMAIL AND TELEPHONE
THE GIFT VOUCHER CAN BE PAID BY CASH, CARD OR TRANSFER TO THE COMPANY’S TRR
GIFT VOUCHER IS VALID FOR 6 MONTHS FROM THE DAY OF PURCHASE (DATE IS RECORDED ON THE GIFT VOUCHER)
GIFT VOUCHER CAN BE EXTENDED UP TO 6 MONTHS WITHIN THE VALIDITY OF THE GIFT VOUCHER
YOU CAN EXTEND YOUR VOUCHER BY CALLING THE PHONE NUMBER 040 494 444 OR IN PERSON AT THE WELLNESS RECEPTION
IN EXTRAORDINARY CASES (INJURIES, PREGNANCY….) THE GIFT VOUCHER MAY EXCEPTIONALLY BE EXTENDED WITHIN THE VALIDITY UP TO 1 YEAR
PRIOR RESERVATION OF THE SERVICE WITH A GIFT VOUCHER IS MANDATORY
WHEN RESERVING, IT IS MANDATORY TO SAY THE GIFT VOUCHER NUMBER, OTHERWISE, THE SERVICE CANNOT BE ORDERED
IN THE EVENT THAT THE RESERVATION DOES NOT COME TO THE SERVICE OF THE CUSTOMER BUT DOES NOT CANCEL, THE GIFT VOUCHER IS CONSIDERED AS REDUCED.
THE RESERVATION MUST BE CANCELED AT LEAST 24 HOURS BEFORE THE AGREED DEADLINE, OTHERWISE THE GIFT VOUCHER IS CONSIDERED RENEWED
THE GIFT VOUCHER CAN ALSO BE EXCHANGED FOR ANOTHER SERVICE INTO THE SAME AREA (COSMETICS – COSMETICS; FITNESS-FITNESS…)
THE GIFT VOUCHER FOR THE SAID SERVICE CAN BE USED 1X
KEEP THE USED GIFT VOUCHER AT THE WELLNESS RECEPTION
Limiting the validity of gift certificates makes sense and must be controlled. The gift voucher is valid for 6 months, as it is useful to check the services provided, and at the same time keep statistics of returned gift vouchers. It is a desire to make greater use of vouchers. It often happens that people forget about vouchers or lose it or. stock because the deadlines for used are too long.